Google Authenticator Guide

Android

Requirements

To use Google Authenticator on your Android device, it must be running Android version 2.1 or later.

Downloading the app

  1. On your Android phone or tablet, visit Google Play.
  2. Search for Google Authenticator.
  3. Download and install the application.

Setting up the app

  1. On your Android phone or tablet, open the Google Authenticator application.
  2. If this is the first time you've used Authenticator, tap Begin. To add a new account, in the bottom right, choose Add.Add
  3. To link your mobile device to your account:
    • Using QR code: Select Scan a barcode. If the Authenticator app cannot locate a barcode scanner app on your mobile device, you might be prompted to download and install one. If you want to install a barcode scanner app so you can complete the setup process, select Install, then go through the installation process. Once the app is installed, reopen Google Authenticator, then point your camera at the QR code on your computer screen.
    • Using secret key: Select Enter a provided key, then enter the email address of your BitVez Account in the "Enter account name" box. Next, enter the secret key on your computer screen under Enter code. Make sure you've chosen to make the key Time based, then select Add.
  4. To test that the application is working, enter the verification code on your mobile device into the box on your computer under Enter code, then click Verify.
  5. If your code is correct, you will see a confirmation message. Click Done to continue the setup process. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.

 

iPhone & iPad

Requirements

 

To use Google Authenticator on your iPhone, iPod Touch, or iPad, you must have the latest operating system for your device. In addition, in order to set up the app on your iPhone using a QR code, you must have a 3G model or later.

Downloading the app

  1. On your iPhone or iPad, visit the App Store.
  2. Search for Google Authenticator.
  3. Download and install the application.

Setting up the app

  1. On your iPhone or iPad, open the Google Authenticator application.
  2. If this is the first time you've used Authenticator, tap Begin setup. To add a new account, in the bottom right, tap Add .Add
  3. To link your mobile device to your account:
    • Using Barcode: Tap "Scan Barcode" and then point your camera at the QR code on your computer screen.
    • Using Manual Entry: Tap "Manual Entry" and enter the email address of your BitVez Account. Then, enter the secret key on your computer screen into the box under "Key". Next, turn on Time Based and tap Done . Done
  4. If your code is correct, you will see a confirmation message. Click Done to confirm. If your code is incorrect, try generating a new verification code on your mobile device, then entering it on your computer. If you’re still having trouble, you might want to verify that the time on your device is correct or read about common issues.