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FAQs

View answers to frequently asked questions.

Two-Factor Authentication (2FA)

Guide for Adding Token-Based 2FA on App

2024-08-29
Unbind or Reset My Google 2FA

2024-08-29
Google Authenticator Guide

2024-04-15
How to Add Two-Factor Authentication

2024-08-29

KYC

Identity Verification (KYC) Tutorial

2024-08-29

User Policy

BitVez Account Cancellation Procedure and Requirements Guide

2024-04-13
Spot Trading Fee Voucher User Guide

2024-03-28
BitVez Elite Program FAQ

2024-01-12
Terms and Conditions for BitVez Margin Trading Market

2024-04-12
BitVez Referral Program Service Agreement

2024-04-06

Contact Us

How to Refer Friends and Earn Commissions

2024-04-03
Want to Help BitVez

2024-04-05
Want to Get Help from BitVez

2024-09-09

About Email

Email Delivery Issue: User Self-Check Guide

2024-04-30
Whitelist BitVez Emails

2024-04-27