KYC is an acronym for “know your customer” or “know your client.” It refers to the verification of a customer's identity. Based on the level of KYC you complete, you will have access to different BitVez services. In order to gain full access, including spot trading, futures trading, earning, staking features, and increase higher deposits and withdrawal limits, customers will need to complete the KYC 2 verification process.

We currently have TWO methods to complete the Identity verification, one is from the website, and the other one is using our BitVez App.

Method 1: The Website Identity Verification

1. Use your browser to visit https://www.bitvez.com/login.aspx to sign in to your BitVez account. If you do not have a BitVez account, register via https://www.bitvez.com/register.aspx.

2. Go to the BitVez homepage. Move the cursor to your username (top-right corner), then you will see a drop-down menu. Click “Account”.

3. With an unverified account (Level 0 account), you will not be able to withdraw any assets from your BitVez account. You are required to complete the Identity Verification before your first withdrawal. Click “Detail” for more info about different account levels.

4. Click “Verify Now” to start to verify your identity.

5. You will be directed to the page to finish the Level 1 - Stater verification. Please follow the instruction to fill the blanks and then click “Confirm”

*Please note that your country and date of birth cannot be changed after your submission and should be the same on your identity documents.

6. With the Level 1 verification, you would be able to deposit, withdraw 0.06 BTC daily, buy crypto and sell crypto. However, you would not be able to trade on our platform. To become an advanced user and start trading, please click on “Continue” for the next level of verification.

You can also come back later to begin your level 2 verification from the previous “Identity verification” page.